Delivery Driver - Pizza Hut at Glenshire Group
We are currently recruiting for a Team Member as we add Pizza Hut to our Business portfolio, this will be based in Kirkcaldy.
About Glenshire Group
Glenshire Group is a Scottish family-owned conglomerate based in Fife. The Group was established in 2020 to consolidate various existing business interests spanning multiple sectors operating within various sectors including Retail , Hospitality, Property, Cleaning Hygiene, Online and Frozen Drinks (Skwishee) space.
Reports To: Restaurant General ManagerReports To RGM
Functional Responsibilities:
- Enjoys keeping things clean and safe for customers and teammates
- Adheres to all safety, sanitation and security standards
- Follows all standards for the quality execution of specific stations of responsibility
- Maintains knowledge of menu items and promotions
- Follows all cash handling procedures safely and in accordance with company standards
Leadership Responsibilities:
- A self-leader who takes ownership of tasks and role
- Takes ownership and responsibility of one's own actions
- Aspires to lead and mentor peers
- Continually communicates with manager to analyze and understand business needs
- Culture Responsibilities:
- Champions Yum!’s culture and values
- Dedicated to doing quality work
- An inclusive team player
- Fosters positive relationships with teammates and customers
- Anticipates customers’ needs by being attentive to body language signs in order to add value to
the customers’ experience and promote repeat business - Handles customer complaints according to guidelines to ensure customer issues are resolved
- Educational & Experience Requirements:
- GCSEs or equivalent in core subjects grades A-D
- Food retail or service industry experience preferred.
- Ability to exceed Customer Satisfaction expectations
- Sound communication and interpersonal skills
- Willingness to learn new skills